Terms and Conditions

As our property is part of the Atlantic Reach resort, the following Atlantic Reach Resort terms and conditions are applicable to all bookings of our property, as detailed below.

• KEYS – Available from 4pm on arrival. Please hand in by 10am on departure.
• CHILDREN are always welcome.
• HIGHCHAIRS AND COTS (with mattress) can be provided at £15 each per week from Atlantic Reach reception. Bedding not supplied.
• CAR PARKING is free, however vehicles are left at the owners risk.
• GENERAL – It is an express condition of booking that we cannot be held responsible for any personal injury, or damage to property nor non-availability of accommodation or amenities due to circumstances beyond our control. It is an express condition of booking that we will not be held responsible for any planned facility not being available through circumstances beyond our control. We reserve the right to alter or withdraw any facilities as might become necessary. In the interest of safety it might become necessary to limit the opening times of our swimming pools. We do not employ lifeguards at all our resorts and non swimmers much be accompanied by an adult swimmer at all times. Should any guests cause problems or inconvenience to other guests or staff, we reserve the right to ask them to leave the Park without a refund.
• WHEELCHAIRS AND DISABILITY – Not all of our accommodation is suitable for the disabled. If you or a member of your party has any form of disability, please ask a member of staff who will be delighted to assist your booking. We can only accept bookings for disabled people by prior arrangement.
• DEPOSIT – A deposit of 25% of your holiday price is payable on booking. The remainder of your balance will be due 6 weeks prior to the commencement of your holiday.
• CANCELLATION PLAN – There is a cancellation plan available which is £18 per week or part of. This protects you from being liable to the balance of the rental, should you be forced to cancel prior to your holiday because of serious injury, illness, death, jury service or redundancy (to yourself or any member of your party). If this can be substantiated and has arisen since you made the booking, then you will no longer be liable for the balance of the rental. If the balance of the rental has been paid we guarantee to refund the balance. Deposits are non-refundable. The decision of Club Domaine Holidays on all claims will be final. To qualify you much notify us immediately the circumstances arise. The cover is only valid if such qualifying circumstances arise before you leave your home for your holiday, only those persons due to come on holiday and those listed on the booking form, submitted prior to your arrival, will be covered by our Cancellation Plan. Should you need to cancel you must contact us immediately. Telephone cancellations must be confirmed in writing.